The Promise Design School helps you build the services Scotland needs to keep the promise.
Whether you're making changes to a service you run or designing something completely new, the Promise Design School provides free tools and learning to help make sure what you build is as good as it can be.
No previous experience is necessary: our service design resources can help you start from scratch.
They set out how to work with the public themselves to design public services which put the public at the centre — including children, young people, families, and care experienced adults.
Online Learning
Our free online learning includes self-directed e-courses and our guided Design School Lite sessions, which take place two or three times a year.
The Scottish Approach to Service Design
The Promise Design School uses The Scottish Approach to Service Design, which puts the public themselves at the heart of designing the services they use.
Find out more at the Scottish Approach to Service Design website